Alert Coverage controls which appointment availability can trigger an alert. It does not change whether alerts are delivered by email or the mobile app.
For Regular and Emergency appointments:
• VAC & Consular: We send an alert only when compatible availability is found for both the VAC/biometrics step and the Consular/visa interview step.
• VAC only: We may send an alert when matching VAC availability is detected without confirming Consular availability. A VAC-only alert does not mean a complete Regular appointment can be booked.
• Both selected: You can receive VAC & Consular alerts and separate VAC-only alerts.
Existing subscriptions default to VAC & Consular. Your preferred date window, VAC location, minimum-slots setting, contribution/ranking eligibility, and other alert conditions still apply.
For Dropbox appointments, Alert Coverage is disabled because Dropbox alerts already use OFC/VAC availability.
Alert History shows VAC & Consular and VAC-only alerts on separate tabs.
You can change Alert Coverage from Alert Plan Details on the website or in the mobile app.